FAQ

All courses offered on LightCourse are priced individually based on the institution offering the course. Please check the top right of the course page for specific prices or contact your advisor for a one-on-one consultation.

LightCourse offers a variety of payment methods. Tuition can be paid in USD or RMB, WeChat, Alipay, bank transfer, and PayPal transfer are all accepted.

The course price, application fee, and file management charge are included in the pricing. However, other fees—such as those covering course materials, third-party platforms such as Cengage, Labster, and other course-related costs such as VPN, accommodation, etc.—may apply. Contact your advisor for a one-on-one consultation.

Throughout the year, LightCourse offers programs and courses from institutions around the world in a variety of disciplines, including engineering, business, natural sciences, social sciences, humanities, and arts. These courses are intended to meet the needs of a wide range of students seeking major, elective, and general education courses. There are a variety of study alternatives available, including online for-credit courses (live/recorded/self-paced) and in-person courses, as well as study abroad programs.

LightCourse will provide you with an advisor who will work directly with you to help determine the best options for your needs.

(Note: Since all courses have limited capacity, we recommend registering as soon as possible to ensure a spot.)

LightCourse will provide you with an advisor who will provide you with one-on-one support throughout the transfer process according to your university's transfer credit policy to ensure that you can complete the credit transfer successfully.

After selecting a course and completing the course approval, you will need to submit the required documents for registration to LightCourse. We will then assist you in completing your course registration.

The information needed for registration varies from program to program, but it always includes basic personal information and educational background. You may be asked to provide your transcripts from your home institution as well as the front page of your passport, depending on the program. (Please note that any personal information provided by students is used solely for course registration.)

The Student Manual, which contains the student account, password, and procedures for the online course system, will be emailed to each student before the start of the course.
If you do not receive the manual on time, check the spam folder of the personal email address you provided at registration. Please notify your adviser if you do not find it there, and we will resend the manual.

LightCourse will notify students of the specific time and location of in-person course check-in via email in advance. Please check the group message or mailbox to ensure that you arrive on time. If you are unable to report on time, please notify your adviser as soon as possible. You will be given another check-in date by the school.

Online courses generally use the online learning system/platform of each school. It is recommended that students use Chrome or Firefox browsers (with high browser compatibility) to log in to the class platform to avoid webpage malfunctions that may prevent the class from running smoothly.
To log in and use the online learning system/platform, follow the instructions in the Student Manual. You will see the Syllabus/assignments/exams and other course details once you have successfully logged into the system/platform.
If the course information is not displayed in the system/platform, it is possible that the course has not yet begun and that the information has not yet been synchronized to the system. You can recheck it after 9:00 a.m. on the day the course begins (refer to the standard time in the location where the course begins). Please contact your advisor if the information has not yet been shown.

Final grades are generally available one week after the end of class, and some programs will post grades at the end of the entire semester. The actual time will be determined by the instructor's/institution's announcement. When grades are available, LightCourse advisors will send text messages to students informing them how to access them.
The general transfer credit standard at North American institutions requires a grade of C or better. Please verify your school's transfer credit policy for specific transfer credit requirements. Students can look for grade requirements and related grade classification in the course syllabus. If a student's grade isn't satisfactory, they can choose to re-enroll in the course based on their circumstances.

Transcripts will be given out within 1-2 weeks of the final grades being posted. The actual delivery time is determined by the school's availability. You can view and request your transcript on the official website of the institution offering the course and have it sent to your school. Or you can also contact your LightCourse advisor for assistance in requesting and delivering transcripts. If you do not receive your transcript, please contact LightCourse, and we will help you request another transcript.

You can reapply for transcripts on the official website of the institution offering the course if you need them in the future (e.g., school transfer, graduate school application, academic certification, etc.). Please contact us at studentservice@lightglobal.org if you have any questions during the process.

The Transfer Credit Office of your school will transfer credits according to its protocols and standards once the transcripts have been received.  You can email the office to inquire about your transfer credits' status. You can check the status of your credits in your student system once the credits have been transferred. Contact your LightCourse advisor at studentservice@lightglobal.org if you need help with the credit transfer process.

Note: Each school's standards on GPA for off-campus courses and precise grade requirements for transfer credits vary.

LightCourse will provide you with a professional course advisor who will provide you with one-on-one support throughout the transfer process according to your university's transfer credit policy to ensure that you can complete the transfer effectively.